OUR SERVICES

Delivery

Delivery Information

When you place an order, we will estimate delivery dates for you based on the availability of your items and the delivery options you choose. Please also note that the delivery rates for many items we sell are weight & size-based. The weight & size of any such item can be found on its detail page. To reflect the policies of the delivery companies we use, all weights & sizes will be rounded up to the nearest GBP £ pound.

Returns Policy

You may return, unopened or non-used items within 7 days of delivery at your own cost for a full refund. We’ll pay the return carrier costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items purchased via our Retailer Network are subject to the Individual Retailers Returns Policy

 you should expect to receive your refund within four weeks of giving your package to the return carrier, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the carrier (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Services
Cyber security concept, circuit board with Closed Padlock

Security

When you place an order, we will estimate delivery dates for you based on the availability of your items and the delivery options you choose. Please also note that the delivery rates for many items we sell are weight & size-based. The weight & size of any such item can be found on its detail page. To reflect the policies of the delivery companies we use, all weights & sizes will be rounded up to the nearest GBP £ pound.

Environmental Policy

Beta-Ride® Pro-Equestrian Services is committed to leading the wider industry in minimising the impact of its activities on the environment.

Green Energy
T&C’s

Terms & Conditions

Beta-Ride® Pro-Equestrian Services Ltd Totally dedicated To Customer Satisfaction apply the following conditions when you are purchasing Goods from us as a Consumer.

Pro-Equestrian Surfaces – Unrivaled Performance
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